Only normally priced items can be exchanged within 3 days of receiving your order. Any lateness will not be entertained.
All SALE and discounted items are non-returnable, non-refundable, and non-exchangeable.
No cash refund on any defective item. We will do an exchange only.
No refund for any of these situations: not suitable, not matching, change of mind, wrong color or size, etc. However, we are willing to help you in exchange.
Orders cannot be canceled once it has been processed. No refunds and cancellations will be entertained.
In all cases, the items returned must be in their original condition: UNWORN, UNALTERED, UNWASHED, UN-IRONED with the complete original packaging. The goods will be inspected once received.
The goods are the customer’s responsibility until they have reached our store. Please ensure to package your returned items properly to avoid damage. This includes the boxes, packaging, and tags. Yasmin Azhar RTW is not responsible for any items that are returned with damage.
Shipping charges are to be borne by the sender.
Yasmin Azhar RTW will not be responsible for missing parcel/lateness due to a third-party delivery partner. However, we will help you with the process to track and enquire about your parcel.